FAQs

What materials are used in 3EyeJewEls jewellery?

All of our pieces are made from either recycled 925 sterling silver, stainless steel or brass, all known for their durability and resistance to tarnish. Each design is carefully plated in real 14K or 18K gold to achieve a radiant, long-lasting finish that stands the test of time.

Are your gemstones and pearls real?

Yes — every gemstone and pearl we use is authentically sourced and ethically obtained. We partner only with trusted suppliers who share our commitment to sustainability, fair trade, and authenticity, ensuring every piece carries true energetic and natural beauty.

Is your jewellery safe for sensitive skin?

Absolutely. Our materials are nickel-free, hypoallergenic, and skin-friendly, making them suitable for even the most sensitive skin types.

How should I care for my 3EyeJewEls pieces?

To keep your jewellery looking its best:

• Store each piece separately in a soft pouch or box.
• Avoid contact with perfumes, lotions, and harsh chemicals.
• Remove jewellery before showering or swimming.
• Gently polish with a soft cloth after wear to restore shine.

Following these steps ensures your jewellery remains as radiant as the day it arrived.

Will the gold plating fade or tarnish over time?

Our real gold plating is crafted to be long-lasting and wear-resistant thanks to the strength of our sterling silver and stainless steel bases. With proper care, your pieces will maintain their brilliance and color for years to come.

Are all products handmade?

Yes — every 3EyeJewEls piece is crafted with care and attention to detail, ensuring a perfect balance between artistry and durability. We celebrate craftsmanship that carries both beauty and meaning.

Do your gemstones have healing or spiritual benefits?

Many of our natural gemstones are chosen not only for their beauty but also for their energetic and emotional resonance — promoting balance, clarity, and confidence. Each collection highlights the unique properties of the stones featured.

What is your return or exchange policy?

We accept returns and exchanges within 14 days of delivery for unworn items in original condition. For hygiene reasons, earrings cannot be returned. Please contact our support team for guidance — we’ll ensure your experience is smooth and satisfying.

How can I reach customer support?

You can reach our team anytime via info@3eyejewels.com or through our Contact page. We’re always happy to assist with sizing, styling, or order questions.