FAQs

What does private label jewellery mean at 3EyeJewEls?

Private label means our jewellery is produced by trusted manufacturers and sold under the 3EyeJewEls brand. Each piece is carefully selected, branded, and quality-checked by us to ensure it meets our standards.

Are your designs exclusive?

Our collections are curated and refined to reflect the 3EyeJewEls aesthetic. While pieces are created through established partners, every design is chosen intentionally to align with our brand identity and values.

How is quality ensured?

We work only with reputable suppliers and ensure all jewellery meets our requirements for durability, finish, and wearability before being offered in our store.

Why did you choose private label instead of in-house manufacturing?

Private label allows us to focus on design curation, quality control, sustainability, and accessibility, without overproduction or unnecessary inventory waste.

Does private label mean lower quality?

Not at all. Private label jewellery is widely used by respected brands and allows for consistent quality, better sourcing, and reliable craftsmanship when done responsibly — which is exactly our approach.

Is this model more sustainable?

Yes. By producing only what is needed and working with established partners, we reduce waste and avoid excess stock — a more mindful way to create jewellery.

What materials are used in 3EyeJewEls jewellery?

All of our pieces are made from either 925 sterling silver, stainless steel or eco-brass, all known for their durability and resistance to tarnish. Each design is carefully plated in real 14K, 18K & 24K gold to achieve a radiant, long-lasting finish that stands the test of time.

Are your gemstones and pearls real?

Yes — every gemstone and pearl we use is authentically sourced and ethically obtained. We partner only with trusted suppliers who share our commitment to sustainability, fair trade, and authenticity, ensuring every piece carries true energetic and natural beauty.

Is your jewellery safe for sensitive skin?

Absolutely. Our materials are nickel-free, hypoallergenic, and skin-friendly, making them suitable for even the most sensitive skin types.

How should I care for my 3EyeJewEls pieces?

To keep your jewellery looking its best:

• Store each piece separately in a soft pouch or box.
• Avoid contact with perfumes, lotions, and harsh chemicals.
• Remove jewellery before showering or swimming.
• Gently polish with a soft cloth after wear to restore shine.

Following these steps ensures your jewellery remains as radiant as the day it arrived.

Will the gold plating fade or tarnish over time?

Our real gold plating is crafted to be long-lasting and wear-resistant thanks to the strength of our sterling silver and stainless steel bases. With proper care, your pieces will maintain their brilliance and color for years to come.

Are all products handmade?

Yes — every 3EyeJewEls piece is crafted with care and attention to detail, ensuring a perfect balance between artistry and durability. We celebrate craftsmanship that carries both beauty and meaning.

Do your gemstones have healing or spiritual benefits?

Many of our natural gemstones are chosen not only for their beauty but also for their energetic and emotional resonance — promoting balance, clarity, and confidence. Each collection highlights the unique properties of the stones featured.

What is your return or exchange policy?

We accept returns and exchanges within 14 days of delivery for unworn items in original condition. For hygiene reasons, earrings cannot be returned. Please contact our support team for guidance — we’ll ensure your experience is smooth and satisfying.

How can I reach customer support?

You can reach our team anytime via info@3eyejewels.com or through our Contact page. We’re always happy to assist with sizing, styling, or order questions.